• True multi-user - scalable architecture supports hundreds of similtanous users.
• Infrastructure - multi-server,multi-connected internet infrastructure guarantees 100% uptime with nightly data backups.
• Connected data - datafeeds directly from the NHS database (NHSID and personal data) - avoiding duplicate data and possible duplicate client files.
• Available anywhere - clients can use any surgery and have their data available.
• No client licenses/installations - reducing hundreds of possible point of failures (POF).
• Instant upgrades - upgrades and improvements are available instantly to all users - no need to reinstall software.
• 24 hour support - a direct line to the application developers - no more waiting in line for important updates.
• 100% client owned - the application is designed and developed for the NHS, which means you will own the application itself. No client lock-in and open source development means you are free to change suppliers at any time if you wish, and the new supplier can immediately take over maintenance with no downtime.
• Realtime reporting - instant realtime generation of KC65 reports - no more collecting and combining data - just click a button!
• Modular design - using industry standard development tools ( PHP5 and MySQL ) and a modular design framework allows for easy addition of future reporting tools/workflow additions as and when required.
• Trend Analysis enabled - open architecture allows for additional Icon Media modules, such as advanced trend and pattern matching on raw data (attempting to find patterns in results against information recorded in client files - aka Neural Network).

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